Downsizing Telenor Pins Margin Hopes on Automation

Downsizing Telenor Pins Margin Hopes on Automation

This downsizing, as it is commonly called, claimed about 74,000 jobs at ten of the world's largest telcos between 2015 and September 2017, as companies endeavored to boost their profit margins. But ask a telco if automation and artificial intelligence will decimate an even bigger number of jobs in future …

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