Salesforce ups its AI game with a customer service bot that decides when to give customers a good …

Salesforce ups its AI game with a customer service bot that decides when to give customers a good …

Salesforce announced new tools for its customer service platform that use artificial intelligence to make agents' jobs easier. Among other things …

Link to Full Article: Salesforce ups its AI game with a customer service bot that decides when to give customers a good …

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