Threat Or A Gift? What RPA Really Means For Outsourcing
Threat Or A Gift? What RPA Really Means For Outsourcing
… business and tech leaders are abuzz with RPA and artificial intelligence (AI) … However, those customer support employees are not losing their jobs. … This reassignment of higher-value work — direct consumer engagement or …
Link to Full Article: Threat Or A Gift? What RPA Really Means For Outsourcing