Alibaba’s artificial intelligence bot beats humans at reading in a first for machines

Alibaba's artificial intelligence bot beats humans at reading in a first for machines

The win has broader ramifications for how companies deploy machine learning to replace customer service jobs that have so far relied on armies of call-centre employees to handle inquiries. Si Luo, a chief scientist of natural language processing at Alibaba's research arm, said the recent breakthrough …

Link to Full Article: Alibaba's artificial intelligence bot beats humans at reading in a first for machines

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