BPO industry adds lowest number of jobs in 7 years
BPO industry adds lowest number of jobs in 7 years
“Apart from industry consolidation, there is an undercurrent of innovation in BPO,” said Ravi Venkatesam, chief executive of OnTrac, which helps firms improve their operational efficiencies. At a time when the industry is struggling for revenue acceleration, BPM firms seek to harness machine learning for …
Link to Full Article: BPO industry adds lowest number of jobs in 7 years