Call-Center Firm Sinks on Klarna Claims AI Is Doing Agents' Jobs – Bloomberg
Call-Center Firm Sinks on Klarna Claims AI Is Doing Agents' Jobs – Bloomberg
Teleperformance SE shares plunged Wednesday after a statement from Swedish fintech Klarna rekindled concern that artificial intelligence will hurt …
Link to Full Article: Call-Center Firm Sinks on Klarna Claims AI Is Doing Agents' Jobs – Bloomberg