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Written by News
July 12, 2021

How Verizon delivers a 'phygital' customer experience with data, AI

How Verizon delivers a 'phygital' customer experience with data, AI

Verizon's action plan was informed by its own journey to move its 17,000 customer service representatives to a remote work model while juggling its …

Link to Full Article: How Verizon delivers a 'phygital' customer experience with data, AI

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