Russia’s MTS to Cut 1000 Jobs as AI, Chatbots Arrive
Russia's MTS to Cut 1000 Jobs as AI, Chatbots Arrive
With that launch in mind, the operator has also recruited a Russian artificial intelligence (AI) expert, Arkady Sandler, who is now in charge of AI development for MTS. "His focus is to help us implement AI into chatbots and reduce calls and make service operations more digital," says Dmitriev. As several …
Link to Full Article: Russia's MTS to Cut 1000 Jobs as AI, Chatbots Arrive